Privacy Policy

Privacy Policy

This Privacy Policy explains how Light Story 32 processes personal data in connection with its photography studio services for small brands, local retailers, and independent makers. It applies to website visitors, prospective clients, and customers who use our inquiry, booking, production, review, and delivery processes.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Data handling overview

How information is collected and how cookies work

01 · Collection

Data We Collect

We may collect identification and contact details, product and order information, booking preferences, reference materials, shot-list details, delivery instructions, payment-related records, gallery activity, and communications sent through the website or by other approved booking methods. We also process technical data such as device, browser, and usage information when the site is visited.

The categories collected depend on the inquiry, booking, and delivery steps used.
02 · Sources

How We Collect Data

Data is received from product inquiries, booking forms, email messages, planning calls, product drop-off or courier arrangements, reference and shot-list submissions, proof gallery selections, and edited-file delivery interactions. Some technical data is generated automatically when the website is used.

Most information comes directly from clients during the project workflow.
03 · Cookies

Cookies We Use

We may use session cookies, preference cookies, and limited analytics cookies. Session cookies help the site function during a visit, preference cookies remember basic settings, and analytics cookies help us understand site performance and usage patterns.

Cookie use is limited to operational and basic analytical functions.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through site-level preferences. Blocking some cookies may affect form submission, gallery access, or other site functions that rely on them.

Browser controls can be used to limit non-essential cookies.
Purpose of use

How We Use Data

We use personal data to respond to inquiries, review product counts and usage needs, prepare quotes, coordinate product intake and delivery, confirm shot lists and sample setups, produce and edit images, provide proof galleries and final file delivery, process payments, maintain records, manage the website, prevent misuse, and meet legal or accounting obligations.

Note
Processing is limited to the business and operational needs of the studio.
Third-party sharing

Service Providers

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational vendors that help us manage bookings, payments, galleries, and file delivery. These parties are expected to use the data only for the services they provide to us.

Note
Service providers receive only the information needed for their role.
Privacy Office

Contact Information

Email contact
Telephone contact
+994 10 990 87 52
Mailing address
11, Səttarxan Küçəsi Döngə, Ucar, AZ
Privacy contact
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Where processing is based on consent, you may withdraw that consent for future processing.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To exercise a privacy right, provide enough information for us to identify the relevant record and assess the request. We may need additional details before acting, and some requests may be limited where we must keep information for legal, accounting, or operational reasons.

Requests are reviewed after we confirm the requester’s identity and the scope of the request.
Data Retention

Retention

Inquiry records, booking details, project files, and communications are retained for a period that reflects the service relationship, accounting needs, dispute handling, and legal requirements. When data is no longer needed, it is deleted, anonymized, or archived in a limited form where retention is required.

We keep data only for as long as needed for the project and related obligations.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this notice when our practices, services, or legal obligations change.